To Our Valued Customers and Vendors:
March 13, 2020In light of the recent COVID-19 outbreak, and the travel restrictions put in place by President Trump, along with the steps taken by several prominent organizations, EPS is putting the following measures in place effective March 16, 2020:
- EPS will be restricting air travel by its Sales Engineers for the next 30-45 days;
- EPS Technical Service Specialists will be allowed to travel to customer locations that will require new machine installations and emergency support services; For non-emergency support services, EPS will address on a case-by-case basis;
- EPS customers who are scheduled for FAT dates, as well as those in the process of scheduling FAT dates, will be encouraged to proceed as normal;
- EPS will increase its flexibility regarding Working-at-Home – encouraging those that can, to do so;
- EPS will discourage non-essential vendor visits for the next 30-45 days;
