Service · Support
Field Service
EPS field engineers — on-site when the line needs them.
When a production cell needs an EPS engineer on-site, we send one. Field service covers preventive maintenance, ink/process upgrades, retrofits, and emergency response for production-down situations.
- Production-down emergency response
- Preventive maintenance contracts
- Ink and pad chemistry upgrades on existing machines
- Mechanical retrofits and capability upgrades
- Print quality assessments and optimization
- Remote diagnostics where supported
Get a field engineer on-site
Call (800) 272-7764 for field service dispatch, or email technicalservice@epsvt.com. Customer Service triages your call and dispatches the right field engineer based on your machine, your geography, and the nature of the issue.
Talk to EPS engineering.
Send us your part, your machine, or your application. We will recommend the right approach.