Service · Support

Troubleshooting

Documented solutions for the 13 most common pad print issues.

EPS maintains a library of troubleshooting guides for the most common print issues. Browse below or call Customer Service for issues not covered.

  • Blurred or sharpness problem
  • Color transfers between pads on multi-color jobs
  • Distortion in printed image
  • Fine lines begin to close up
  • Hairs on edges of images
  • Image appears blotchy
  • Ink does not meet adhesion requirements
  • Ink sticks to pad surface
  • Misregistration of colors on multi-color printing
  • Opacity of ink is poor
  • Small pinholes are apparent
  • Smudged image
  • Uneven ink thickness

Need a fix not on the list?

KP08 pad printer — close-up of the print station
Most print-quality issues trace back to one of three causes: ink-substrate adhesion, plate quality, or cup-and-ring wear.

Email technicalservice@epsvt.com or call (800) 272-7764. Customer Service can usually walk you through a fix on the phone, and will dispatch a field engineer if it requires on-site work.

Talk to EPS engineering.

Send us your part, your machine, or your application. We will recommend the right approach.

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